Shipping policy

⭐ Shipping & Easy Returns

Deens Designs Shipping Policy

Proudly located in Australia — all orders are shipped directly from our QLD studio.


🚚 Domestic Standard Shipping (2–5 business days)

  • Free Shipping on orders over AUD $99

  • Flat Rate: AUD $10 for orders below $99


⚡️ Domestic Express Shipping (1–3 business days)

  • Only $5 express upgrade on orders over $99

  • Flat Rate: AUD $15 for smaller orders


📦 Fast Dispatch

We pack and send all orders within 24 hours (often the same day!) so your items arrive as quickly as possible.

You will receive a tracking number as soon as your order is shipped.


⭐ Returns & Refund Policy

At Deens Designs, we want you to love every piece you purchase. If something isn’t quite right, we offer hassle-free returns within 30 days of receiving your order.

✔ Eligible Returns

  • Items must be unworn, unwashed, and in original condition

  • Tags and packaging must be intact

  • Return postage is the customer’s responsibility

✔ Quality Guarantee

We stand by the craftsmanship and premium fabrics used in our garments.
If you experience any issue related to fabric quality or craftsmanship, we will gladly offer:

  • Free return shipping, and

  • A full refund or exchange

❌ Non-Returnable Items

  • Sale items marked final sale

  • Items with signs of wear, makeup, perfume, or damage

  • Customised or altered pieces


📩 Need Help?

If you have any questions about your order, shipping, or returns, we’re always here to help!
Email us at: info.ddscollections@gmail.com