Shipping policy

Shipping & Easy Returns

Deens Designs Shipping Policy

Proudly located in Australia — all orders are shipped directly from our QLD studio.


🚚 Domestic Standard Shipping (2–5 business days)

  • Free Shipping on orders over AUD $99

  • Flat Rate: AUD $10 for orders below $99


⚡️ Domestic Express Shipping (1–3 business days)

  • Only $5 express upgrade on orders over $99

  • Flat Rate: AUD $15 for smaller orders


📦 Fast Dispatch

We pack and send all orders within 24 hours (often the same day!) so your items arrive as quickly as possible.

You will receive a tracking number as soon as your order is shipped.


Returns & Refund Policy

At Deens Designs, we want you to love every piece you purchase. If something isn’t quite right, we offer hassle-free returns within 30 days of receiving your order.

Eligible Returns

  • Items must be unworn, unwashed, and in original condition

  • Tags and packaging must be intact

  • Return postage is the customer’s responsibility

Quality Guarantee

We stand by the craftsmanship and premium fabrics used in our garments.
If you experience any issue related to fabric quality or craftsmanship, we will gladly offer:

  • Free return shipping, and

  • A full refund or exchange

Non-Returnable Items

  • Sale items marked final sale

  • Items with signs of wear, makeup, perfume, or damage

  • Customised or altered pieces


📩 Need Help?

If you have any questions about your order, shipping, or returns, we’re always here to help!
Email us at: info.ddscollections@gmail.com